Have you seen Anna Sabramovicz’s Broken Coworker example? It is done in Articulate Storyline and they use it as one of their showcases.
You can implement this kind of interactive and engaging eLearning, too. It takes a little bit more effort than converting PowerPoint slides into eLearning, because I need to talk to your SMEs and champions to find the best stories, but it will be worth it.
The SMEs and champions in your business are needed to find contextual decision points and good and bad practice because they are dealing with the matter on a daily base. Questions might be:
- What are you doing every day?
- How does the system work?
- What makes this hard to do?
- How do you know you were successful?
- What is the difference between beginner and expert?
These stories are the foundation for the interactivity, in which the learner helps a character go through transformation by making decisions and overcoming obstacles – using a similar framework used in movies to entice the learner to engage.
Anna’s example has a string of decision and consequences to archive a transformation. To train more complex subjects it might even look a bit like this:
Is it worth the effort?
Yes, of course!
IF the consequences are delayed and cause and effect are not obvious it shows consequences in a time warp.
IF the consequences are costly and might tarnish your reputation.
IF the consequences are contentious involving your code of conduct and could have legal implications.
IF the consequences are removed and have an effect on an other part of the business.
IF the consequences are sensitive and topic cannot be discussed in public.
When decisions are context specific for example process steps with variables.
When decisions have a tactical vs strategic component that might have different outcomes for your business.
Let me finish with a quote.
“The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.”
Steve Jobs
We are wired to learn through stories.
I am looking forward to hearing from you!